SHIPPING

• Shipping within New Zealand only
• FREE SHIPPING available on orders $100 or more* 
• For orders under $100, flat shipping rate of $5.99 applies

*may exclude bulky items determined at the discretion of NutriRx

 

When will your order arrive? 

AREA	Business Days
North Island	1 - 3 days
North Island Rural	2 - 4 days
South Island	2 - 5 days

 

If your order is going to take longer than expected, we will contact you with the details you have provided. Please be mindful that parcels are sent non-signature.

 

RETURNS

Refund Policy

• Items need to be returned within 7 days of you receiving the product.
• All items must be returned in their original condition with all original tags attached. Items must be unused and with no signs of wear. 

 

Type of Return	Refund	Exchange or Store Credit
Change of Mind	✖	✓
Faulty Product/Product Not Fit For Purpose	✓	✓

• Change of mind returns are eligible for an exchange or store credit given that the item(s) are returned in an intact resalable condition - no refund will be provided for change of mind returns so please choose carefully
• Faulty products and products not fit for purpose returns are eligible for a refund, exchange or store credit.